WHAT IS ON-HOLD MARKETING?
On-hold marketing the perfect opportunity to communicate key messages to customers and prospects when they call you or are put on hold.
A phone call might be the first experience a customer has with your business, so make sure you make a great first impression with our professional, personalised on-hold marketing solution.
WHY DOES MY BUSINESS NEED ON-HOLD MARKETING?
Did you know that 34% of callers whose calls are not answered will not ring back? That’s 1/3 of potential business lost. Keeping their attention is key to retaining their business and music on hold does just that by ensuring callers will wait that bit longer – actually, up to an average 2 minutes longer!
The system allows you to create professional and bespoke on-hold messages along with music that’ll help you drive sales and minimise the risk of losing that potential customer by providing educational information about services you offer.
You don’t have a second chance to make a first impression so make the most of the one you’ve got! Speak to our team about our music on hold solutions.
WHAT ARE THE BENEFITS OF ON-HOLD MARKETING?
Our on-hold marketing packages have been specifically designed to allow you to customise and update your messages on a regular basis. Here’s what on-hold marketing can offer your business:
- Promote key messages
- An opportunity to reinforce your business’s values
- Promote important dates and events
- Communicate important brand messages and updates
- Retain callers for longer
TEXT MARKETINGTING?
Did you know that 94% of all text messages are read by recipients? That’s why text marketing is a powerful tool to promote products or services to your customers.
We offer a powerful, easy-to-use text marketing solution for businesses of all sizes who want to communicate quickly with their customers.
What are the benefits of text marketing?
- Instant responses
- Quickly establish the effectiveness of campaigns
- Cost effective
- Reliable delivery of messages via our partnership with one of the UK’s leading SMS aggregators
What can business text marketing be used for?
- Competitions
- Customer service communications
- Appointment making and reminders
- Product launches
- Campaign announcements
- Business updates